Compliance built in
Deliver every home to a consistent, compliant standard. Share accurate, up-to-date information at every stage ā pre-loaded for NHQC and tailored to your workflows.
Resident-first app
Branded mobile and web access for every buyer, tenant or shared owner.
Plug-and-play setup
Up and running in a day. No complex integrations or IT needed.
Results That Speak For Themselves
As a rapidly growing business we are at a point where existing procedures/ process would entail additional staff to cope with the growth. By digitising and automating some of the sales process/handover procedure with Guided Home we are able to scale efficiently while streamlining our processes and improving our customer experience at the same time.
By expanding our use of Guided Home, we have boosted our return on investment, reducing customer servicing costs, notably enhancing the customer experience and ultimately accelerating sales.
Using Guided Home meets our main objectives as it's paperless and saves the team valuable time across the journey.
Guided Homeās speed of deployment and value for money mean we can offer the same fantastic customer experience across all sites and tenures with one easy to use solution as our deliveries continue to grow
Sustainability and innovation is at the heart of what we do. Guided Home was a natural fit for us - good for the environment, good for customer satisfaction and perfect for a smooth handover with minimal customer queries.
Enabling customers to access Guided Home from pre-reservation onwards has significantly helped us prepare for the New Home Quality Code go-live while enhancing the customer experience.
Speed and quality of execution were key drivers. The support weāve received from Guided Home has been outstanding
Our clients are making good use of the Guided Home App - referring to it for information, easily finding specific documentation and using it to communicate new defects to us. All feedback has been positive!
Thanks to Guided Home, weāre delivering better outcomes for our customers and our teams.
- 60% less sales admin
- 87% lower print & handover costs
- 32% boost in NPS & satisfaction
- 49% fewer handover errors
Guide Your Customers Home With Guided Home.
Customer-centric digitisation is faster & more cost effective than ever, with Guided Home.
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Housebuilders
Sell more, support less. Improve your customer experience and reduce admin across the journey.
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Housing Associations
Handovers made easy. Digitise mixed-tenure delivery and post-occupancy support.
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Asset Owner/ Operators
Gain control of the customer experience, compliance records and digital evidence from day one .
Faster. Simpler. Better.
š Defects & Aftercare
Capture snags, notify teams, and give residents visibility. Integrated pre and post checklists and inspections for your teams and residents. With connectivity to Procore, Trimble, Coins and more for seamless defect syncing.
š Handover Checklists
Track progress, deliver handovers at scale, and meet compliance requirements ā all in a fraction of the time of legacy processes and apps.
š Branded Portal
Your brand. One App from reservation to aftercare. All their home and journey info ā in one place.
